FAQs2021-06-23T09:33:42+00:00

FAQs

How do I book a hearing test?2021-06-23T09:40:08+00:00

To book a private hearing test with us call 01491 577 555 or email: [email protected], or alternatively contact your GP for a free NHS test.

Where do I have my hearing test?2021-07-26T08:38:01+00:00

We conduct our hearing assessments at our state of the art practice in Henley-on-Thames.

Who carries out my hearing test?2021-06-23T09:39:39+00:00

A qualified Audiologist registered with the Health and Care Professions Council (HCPC) will carry out your hearing test.

What will happen during my hearing test?2021-06-23T09:39:21+00:00

Your Audiologist will ask you a series of questions and take a case history before examining your ears. After otoscopy your hearing will be tested using an audiometer. Further tests will establish how you respond to noise and the suitability of hearing solutions. You will be given a full explanation of the results and recommended solutions, before you have the opportunity to see the benefits of any amplification for yourself.

How can hearing aids help?2021-06-23T09:39:07+00:00

Hearing aids are primarily useful in improving the hearing and speech comprehension of people who have hearing loss that results from damage to the small sensory cells in the inner ear, called hair cells. This type of hearing loss is called sensorineural hearing loss. A hearing aid magnifies sound vibrations entering the ear. Surviving hair cells detect the larger vibrations and convert them into neural signals that are passed along to the brain. The greater the damage to a person’s hair cells, the more severe the hearing loss, and the greater the hearing aid amplification needed to make up the difference. However, there are practical limits to the amount of amplification a hearing aid can provide. In addition, if the inner ear is too damaged, even large vibrations will not be converted into neural signals. In this situation, a hearing aid would be ineffective.

What is a hearing aid?2021-06-23T09:38:50+00:00

Worn in or behind the ear, a hearing aid is a small electronic device that amplifies sound. Individuals with a hearing loss wear a hearing aid in order to hear sounds better, in turn making speech clearer and thus improving communication ability.

Are there different styles of hearing aids?2021-06-23T09:38:38+00:00

Behind-the-ear (BTE)

Typically used for people of all ages with a mild to profound hearing loss, BTE hearing aids consist of a hard plastic unit worn behind the ear which contains the electronic components of the hearing aid. Sound travels through the unit and into the earmold in the ear.

In-the-ear (ITE)

The ITE hearing aid consists of a hard plastic shell which is custom made to fit your ear canal and outer ear. ITE hearing aids are typically prescribed to patients with a mild to severe hearing loss, however due to the occluding nature of the hearing aid, those with a mild hearing loss often prefer the sound achieved when using a more open-fit aid. This is because when an aid occludes the ear, all the sound received by the brain is artificial, as it limits the natural sound that can get through.

ITE aids are not typically worn by children, due to the custom casings needing to be frequently replaced as the ear grows.

Canal aids

CIC hearing aids are similar in comparison to ITEs in that they also consist of a hard plastic shell custom made to fit your ear canal. However, they are typically smaller and sit deeper in the canal. This has its benefits as a more cosmetic option, however sacrificing size can also mean sacrificing power, features and battery size.

CIC aids are also not typically worn by children, due to the custom casings needing to be frequently replaced as the ear grows.

How much does a hearing aid cost?2021-06-23T09:37:44+00:00

The NHS offers a free service, however, for those who opt for our private hearing service the costs will be based on the level of hearing aid technology and level of aftercare package you select. It will vary according to your individual lifestyle needs and budget. The average price in the UK for hearing aids is around £1000 for a single hearing aid. Our prices are relative and we are extremely competitive, however the cheapest hearing aids we currently offer start from £650.

 

Why do private hearing aids cost so much?2021-06-23T09:37:30+00:00

Private Hearing Healthcare providers only use the latest digital technology which is significantly more expensive. The NHS purchases old technology at a mass scale, making it a cheaper alternative for the national health market.

What are the benefits of choosing private hearing aids rather than the NHS?2021-06-23T09:37:15+00:00

On the private market, we can offer more choice, better hearing aid technology, no waiting times, personalised service, attentive after-sales service, flexibility and excellent value.

How long will it take me to get used to hearing aids?2021-06-23T09:36:57+00:00

On average 45 days. However, this will depend on your age, severity of hearing loss, how often you wear your hearing aids and whether you have worn aids before. Your brain needs time to learn and adjust to hearing again.

Will a hearing aid make my hearing loss worse?2021-06-23T09:36:38+00:00

Hearing aids will not make an existing hearing loss worse. The longer you wait before using a hearing aid the longer your sound processing areas within the brain are left without stimulation, which can lead to what is known as Auditory Deprivation.

How long do the batteries last for?2021-06-23T09:36:23+00:00

Typically you are looking at around 3-5 days for a size 10 battery and 5-7 days for size 312 batteries. 7-14 days is about average for size 13 batteries, but it will depend on which hearing aid you have and how many hours a day you wear them for.

Where can I buy new batteries and accessories for my hearing aids?2021-06-23T09:36:09+00:00

You can pop into our clinic and purchase batteries and accessories that we have in stock. Alternatively call 01491 577 555 and we can post them out to you. If you are a fully inclusive patient, hearing aid batteries are FREE.

What manufacturers do The Hearing Clinic, Henley use for products?2021-06-23T09:35:53+00:00

We are fully independent and have relationships with all the manufacturers. Our preferred Manufacturers are Widex, ReSound, Starkey, Phonak and Unitron. However, we are also able to prescribe Sivantos, Oticon, Bernafon and Signia. Should you have a preference in manufacturer please just let us know.

What do I do if my hearing aid is faulty?2021-06-23T09:35:38+00:00

Simply call our Reception line on 01491 577 555 if you have any problems with your hearing aids. We will ensure you get it back to full working order as soon as possible.

How do I look after my hearing aid?2021-06-23T09:35:20+00:00

Your audiologist will help you with servicing and maintaining your hearing aid. You’ll benefit from attentive and personalised aftercare for up to 5 years, including annual hearing checks, fine tune adjustments, software updates and reprogramming should your hearing needs change over time.

Will my hearing aid come with a warranty?2021-06-23T09:34:52+00:00

Our hearing aids come with between 2-5 years warranty. This warranty doesn’t cover physical damage or tampering. Extended care packages are also available.

Talk To An Expert Now

Your hearing is one of the most precious abilities you possess, and losing it can be life changing. contact us today and see how The Hearing Clinic Henley can help you.

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