Hearing centres in Bucks
Hearing centres in Bucks including the Henley hearing clinic that cover Maidenhead to the East and High Wycome to the North. If you are looking for a family owned and totally independent hearing centre then look no further than the Henley hearing clinic.
Leon Cox is a highly regarded audiologist and is the lead at Henley. Also owns and run the Chalfont hearing centre at Little Chalfont, Bucks. Reception and will gladly make you feel welcome and make sure that your are up to date with appointments and info. If you are in need of hearing aid adjustments or ear wax removal, all can be done from the Chalfont hearing centre.
Henley Hearing News:
BIHIMA Releases Q3 Results on UK Hearing Aid Sales
The British and Irish Hearing Instrument Manufacturers Association (BIHIMA) announced its release of the Q3 results of its members, providing a picture of current trends and developments within the UK and Irish hearing care markets.
According to BIHIMA’s announcement, the “most significant” development is the continued growth in the number of units distributed through the private market in the UK: the number of unit sales increased by 2,756 units (3.5%) from the previous year and by 2,638 (3.3%) from Q2 2018. YTD (year-to-date) unit sales were also up 3.8% from 2017.
Meanwhile, the BIHIMA reports that the NHS side of the market slowed down in the same period: unit sales were flat compared to Q3 2017 and decreased by 7445 (2.2%) from Q2 2018. YTD units were down 1.6% from 2017.
BIHIMA also tracks the trends in the types of technology being selected by patients in the private sector. In the private sector, the RITE/RIC (receiver-in-the-ear technology) continues to grow in popularity and now represents 69.4% of all sales, up 1.7% from Q3 2017.
“We are seeing solid growth in the private hearing care sector which is in line with expectations based on our aging population and also points to evolving public awareness of the hearing technology produced by our manufacturers which can have transformative results,” said the BIHIMA chairman, Paul Surridge.
In its role as the voice for the hearing technology industry, BIHIMA regularly monitors the market and releases the results of its members every quarter.
To keep up to date with the latest market information, download the results here: https://www.bihima.com/resources/statistics/.
Best hearing test in Bucks
Hearing aids and ear wax at The Henley hearing Clinic
Ear wax can be a debilitating condition if not treated. Your hearing will suffer and you maybe become less involved in your surroundings. Not being able to hear properly really can be a pain in the ear in more ways than one. At the Henley hearing clinic we can asses your ears, if there is ear wax to be removed then we can do this painlessly and very quickly using Micro-Suction. You don’t feel anything at all and it can be done very very quickly by Leon Cox the lead audiologist at the Henley Hearing Clinic.
Ear wax removal
Book an appointment and we can soon sort out any hearing issues or ear wax issues. Todays hearing aids/instruments really are breathtaking on how they have evolved in the last 5 years. These digital hearing aids are something else when it comes to connectivity. They will connect to your iPhone, Android phone and wearable digital watches. Ask us to give you more information.
Ear wax removal for the Buckinghamshire area and beyond.
Henley hearing clinic News:
Phonak Launches Marvel with Universal Binaural Streaming and New Level of Sound Quality
New levels of binaural sound quality and universality. One key feature that immediately jumps out in Audéo M is its sound quality. For real audiophiles and others accustomed to hi-fi systems, the sound quality in today’s hearing aids is very good, but can still prompt them to ask why the devices can’t sound like stereo headphones. Of course, the problem—which has been around even before made-for-iPhone (MFi) systems became available—stems primarily from the venting of the aid for real-life environmental speech and sounds. This provides the important natural sound benefits associated with open-fit aids, but has required a trade-off in streamed sound quality. With the Audéo M, Phonak has reinserted a clear richer sound into streamed music, TV, or other devices via hearing aids—and demonstrated fairly dramatic differences in a paired comparison test. The system features AutoSense OS 3.0 which reportedly classifies streamed media for optimized listening.
“We have the first classifier that also operates on the streamed signal,” said Christine Jones, AuD, Phonak US vice-president of Audiology and director of the Phonak Audiology Research Center (PARC) in Warrenville during a presentation at the media event. “Some of the early work we did highlighted that there was an opportunity with streaming—as with the unique listening environments that can also be encountered by patients—where someone’s preferences may be very different than when listening to streamed speech, or dialog in media, movies, etc. Listening goals can be different, and sound quality preferences can be different. So, now we are not only classifying the environmental sounds, but we can also classify those streamed sounds to deliver the best possible experience under all listening conditions.”
Although the advanced design of the previous Audéo B-Direct model is award-winning, it does not feature binaural streaming. With the new Audéo M, wearers can now binaurally stream audio content, including smartphone calls, music, eBooks, and more, to both ears from any Bluetooth device.
Phonak points out that iPhones account for only 13% of smartphone use worldwide compared to 86% for the Android OS, and wearers’ choices have been limited primarily to hearing aids that utilize the MFi protocol. Additionally, even with IOS-compatible devices, some forms of MFi hearing aid streaming (eg, streaming from MacBooks and iMacs) were unavailable until now. SWORD 3.0 is capable of running Bluetooth Classic, Bluetooth LE, AirStream Technology (for TV), and Binaural VoiceStream Technology for high-speed data transmission between the two hearing aids in a binaural fitting. The new system even works with Siri and LiveListen. (Phonak’s proprietary Roger 2.4 GHz signal will also have direct streaming capabilities to the hearing aid next fall.)
“This means we now have universal binaural wireless connectivity,” said Dr Jones. “In order to have the best access to speech on the phone, it’s best to hear well with both ears. And, beyond that, we are the only product that now connects to not just Apple and Android, but any Bluetooth device. This opens up a new world of connectivity for people because of its universal nature…What this means is, that in those cases where something is not accessible through the Apple iPhone or device, it should be accessible through the hearing aid.”
Jones explained that Phonak has also created a sophisticated system called “Environmental Balance” that controls how users hear the streaming in addition to how they hear the surrounding environment, both of which can still be adjusted via the basic volume control. All of this has the potential to open up even more of the popular streaming applications.
Better processing and noise reduction, reducing cognitive load.Additionally, the enhanced SWORD OS incorporates Binaural VoiceStream Technology™ into Marvel hearing aids, a technology most recently employedin Advanced Bionics’ Naida CI sound processor. This four-microphone technology is reportedly capable of improving speech understanding by up to 60% in noisy places like restaurants, while simultaneously reducing the amount of effort by 19% required to listen and understand.1,2
“Audiology is at the heart of everything we do at Phonak,” said Sonova Group VP Martin Grieder in a press statement. “That’s why Marvel is such a game-changer for our industry. Marvel technology empowers people and provides a true ‘love at first sound’ experience. We believe the sound quality is second to none, and it begins the moment the person puts the hearing aids on.”
Lithium-ion rechargeable technology for “a full day of streaming.” While no reliable statistics exist on the market penetration of rechargeable hearing aids, most experts estimate that about 17-20% of all hearing aids now feature rechargeability. Phonak has been a pioneer in rechargeable hearing aid technology, creating in 2016 the first lithium-ion hearing aids—a technology that appears to be gaining ground with hearing aid manufacturers.
According to Phonak, Marvel hearing aid wearers can enjoy a full day of hearing aid use—including streaming— on a single charge. The Audéo M rechargeable hearing aid also offers new features, automatically turning on or off when taken out or being placed into the charger. The system includes new LED lights and a new mini charger.
Remote fine-tuning and live voice-to-text transcription apps. With Marvel hearing aids comes the introduction of a suite of convenient smart apps. The myPhonak app allows wearers to have their hearing aids adjusted in real-time, in any situation, anywhere via videocall by the hearing care professional. It also gives consumers the ability to rate their hearing aid satisfaction in various environments and directly send this feedback to their hearing care professional.
The myCall-to-Text app reportedly provides live transcription of phone calls from the other party in more than 80 languages. This provides an extremely useful option for hearing aid users in noisy environments, or for people who prefer additional visual captions when using the phone.
New marketing campaign and rollout. A suite of marketing materials has been developed to promote the Marvel launch. Phonak US Vice-president of Marketing Barb VanSomeren explained that the marketing surrounding Marvel emphasizes its multifunctionality, providing consumers with access to the world of sound that we all want via enhanced sound quality, a constellation of devices and streaming options, and phone calls. The new marketing assets highlight Phonak technology, audiology leadership, and Marvel’s diverse capabilities, and includes a video series that features two women exploring all the different ways Marvel can be used in a contemporary format (eg, the women’s dialog resembles the TV show Grace and Frankie) .
The rechargeable Audéo M-R will be available in November along with the zinc air Audéo M-312, and Phonak will add the Audéo M-312T and Audéo M-13T in February 2019. A rechargeable version of Marvel with T-Coil (Audéo M-RT) and RogerDirect functionality will be available as a firmware upgrade in Fall 2019.
As a hearing professional who has sat in front of NHS patients, one of the most common questions I was asked was, how do I go about getting a better hearing aid? However, owing to departmental impartially little advice or assistance was advised. These patients were largely left to their own devices to source more satisfactory solutions. Now sat in front of my private patients it is apparent that they are still ill informed and unaware of the vastly different options available to them. Leaving me to be the primary person answering their questions, which can be difficult to fit into a 90 minute consultation. After visiting several different health professionals, typically their G.P., NHS audiology, a national hearing aid company and doing internet research the patient arrives not knowing typical price structures, difference in clinical qualifications (competence) for achieving optimum outcomes, the importance of technology level and service packages in achieving satisfaction. Therefore I thought I would offer some advice based on the Which Magazine report.
If you decide to buy hearing aids rather than go to the NHS the price of the hearing aids is bundled with the service and follow up. In order to compare hearing aid prices it is important to compare like for like only. So make sure you know what is included. You are buying a whole on-going package not just a one off purchase. Independent hearing aid centres tend to be cheaper and have more flexibility when offering products because they are not generally tied to manufacturers. National companies tend to offer older technologies at lower price points, have higher overheads and therefore premium products are often more expensive and often they do not verify the fitting of the hearing aid which is important to ensure correct prescription. Hearing aid devices last on average 3 to 5 years, so you will need to build in the cost of replacing them. Manufacturer’s guarantees are attached to service packages to a maximum of 5 years, manufacturer’s guarantees are essential as you are buying an electronic device that can go wrong. Lifetime aftercare is a gimmick term used by companies to give you a false perception of the life of the hearing aid and the ongoing costs, it is a valueless term, as any quality independent hearing aid centre will always look after you and your hearing aid once you have purchased a hearing aid on an ongoing basis.
Ongoing costs can include batteries, domes and wax guards which can total an average spend of £50 to £100 per year. With some independents this cost is included in their premium packages. Batteries can be purchased for between £2 and £4 a pack (6 batteries).
There are 7 main manufacturers who all have four current ranges and therefore four price points. The four ranges are a basic, mid-level, advanced and premium level, with the performance and cost increasing as you go up the range. Average prices are from £500 to £3500 per hearing aid. The average spend in the UK is £3k for a pair of hearing aids. At Chalfont Hearing are prices range from £750 to £2000 per hearing aid with a basic service package. If you buy mid-level hearing aids from high street hearing centres you are likely to get older or lesser quality technology than obtainable from independent hearing centres. If you buy premium hearing aids (from high street hearing centres, like Boots, Specsavers, Hidden Hearing) you will often pay an unnecessary premium for exactly the same product. Hearing aids supplied by the NHS (such as the Oticon Zest) are mid-level technology and were released to the private market in 2008, they have since been super-seeded by 2 generations. We would advise against going for cheap hearing aids especially those under £500-£600 pounds as they are often old or extremely basic technology, these hearing aids maybe ‘OK’ for housebound elderly patients who can not get to the hospital but will offer limited benefit.
However getting value for money is about more than just the cost of the instruments. Actually the price is fairly trivial, its about service and therefore the difference of whether the hearing aids work or not. The amount you pay should reflect the quality of the instrument, the service and your lifestyle requirements. If your lifestyle is fairly relaxed and you rarely leave the house a more basic hearing aid is perfect, if you are still working and socially active then you will need something more premium.
Key questions to ask if you are buying a hearing aid:
1. Have you been offered a choice, have you reviewed the pro’s and con’s of different hearing aid styles and features?
2. Have you trialled them to see if they actually benefit you?
3. What is the warranty period (repairs and replacement)?
4. What level and quality will the fitting be done to?
5. How will the aftercare be delivered?
Five things to watch out for:
1. Some companies offer free guides on hearing aids and follow these up with home visits. They are often lead generation companies who operate in a sales based way.
2. Do not buy hearing aids online without a full hearing assessment, the hearing aid is only as good as the programming.
3. If you are shopping around, only compare ‘like for like’. That includes make, manufacturer, warranty, aftercare, additional extras, qualification of clinician and quality of premises and equipment.
4. Some companies have tie ins with manufacturers, this includes the NHS and therefore options will be limited if this is the case.
5. You should not need to replace hearing aids more than once every 3 years.
For your piece of mind Chalfont hearing Centre have considered and incorporated all of this information into our service delivery model to ensure our patients get the best advice on hearing aids possible. To have a hearing test and get informed and impartial information contact 01494 765144.
In October 2010 a Which? investigation revealed serious problems at ‘shops’ selling hearing aids to the public. In an undercover inquiry they sent researchers with hearing loss to branches of the biggest five high street companies, plus some independent shops. They found some ‘shops’ failed to ask basic medical questions or properly carry out hearing tests, and missed potentially serious problems. The report detailed below explains the shortcomings found across the industry.
In the UK there is no standardised way of fitting hearing aids, there are also various different qualifications that practictioner’s may possess in order to fit hearing aids. The outcome and fitting success can vary wildly depending on where you go. Some people may have had negative experiences with private hearing aids, some may have had negative experiences with the NHS. The main factor in the successful fitting of a hearing aid is the audiologist or hearing aid dispenser that is fitting the hearing aid. A hearing aid is only as good as the audiologist fitting it. When choosing a hearing aid it is important not to choose an aid based on price but on the competency of the audiologist. If the hearing is not fitted using some form of verification you may not achieve optimum hearing levels. Verification typically refers to the process of real ear measurement, insitu audiometry and speech mapping. If you hearing aids have not been fitted using this method they may not be working to their optimum. Under amplification may lead to a lack of clarity and over amplification may lead to feedback, noise, distortion and even further damage to your hearing.
To find out if your hearing aid is performing correctly contact us via email firstname.lastname@example.org or call 01494 765144.