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Phonak, Unitron BTE Hearing Aid Wax Guard Change, Henley on Thames | Henley Hearing Clinic

The Phonak, Unitron BTE Hearing Aid Wax Guard Change, Henley on Thames | Hearing Clinic Henley video demonstrates wax guard replacement on two brands of hearing aids, the Unitron and Phonak. This video focuses on the Behind The Ear (BTE) type of hearing aid.

Hello my name’s Leon Cox and I’m the audiologist at the hearing clinic Henley. Today’s video will show you how to change the wax guard on your Unitron or Phonak hearing aid.

We're using an In the Ear hearing aid, Reading Berkshire
The In the Ear Hearing Aid
Viewing the Wax Guard in your hearing aid, Reading Berkshire
Viewing the Wax Guard

We’re using an In the Ear hearing aid however the wax guard system is exactly the same on the Receiver In the Canal and the Behind the Ear hearing aid.

The wax guard is the white circular part located at the end of the hearing aid. This typically will become blocked with wax or debris after continual insertion in your ear. You will know that the wax guard needs changing either because you visibly will be able to see that it is blocked with wax or there will be know output from the hearing aid so you wont be able to hear very well with your hearing aid.

The wax guards are in this box. You open the box at the top and take out one of the sticks from inside. This tool is both an extraction tool and an insertion tool. The extraction tool has a small hook on the end. You use this hook to place into the centre of the existing wax guard.

Once you have inserted the stick and you feel it click into the wax guard, you can then remove the dirty filter. If you turn the stick around you can then place the new filter into the hole in the hearing aid. That changes the wax filter for you.

The Wax Guard Tool for your hearing aid, Reading Berkshire
The Wax Guard Tool
Replacing the Wax Guard in your hearing aid, Reading Berkshire
Replacing the Wax Guard

Towns that Henley Hearing Clinic Service

Henley On Thames, Reading, Maidenhead, Bracknell, High Wycombe, Wallingford, Hambleden, Stockenchurch, Chinnor, Amersham, Slough, Windsor, Shiplake, Binfield Heath, Marlow, Hurley, Medmenham, Mill End, Fawley, Stonor, Little Marlow, Well End, Handy Cross, Twyford, Hare, Hatch, White Waltham, Sonning, Calcot, Three Mile Cross, Shinfield, Whitchurch-on-Thames, Goring, Pangbourne, Nuffield.

In light of the latest lockdown restrictions in the UK we are changing the way will be providing hearing aid and ear wax removal services until further notice. Given the current infection rates locally we are limiting all face-to-face contact to by-appointment only.

There is a social responsibility for us all to stay at home unless it is absolutely necessary, until at very least the end of January. Please do not attend the clinic without an appointment or without contacting us prior to attending, emergency appointments will only be provided once we have triaged your need by phone.

Where we deem it an emergency, we will assign you a specific appointment time, any bookings will need to be paid for prior to attendance. Subsequently any cancellations are subject to our 72-hour cancellation policy.

Appointment times have been further lengthened in order to allow us time to complete our additional safety procedures. We have introduced the use of fogging equipment between appointments in order to disinfect all surfaces and air completely, to ensure the maximum safety for our patients and staff. Emergency wax removal appointments are therefore subject to a temporary price increase to take into account the additional safety measures required due to the aerosol generating nature of microsuction equipment.